Getting Started
Our platform is designed to be intuitive, but if you ever need a hand, Seamless.AI offers multiple ways to get assistance:
- In-App Help: Click the Get Help icon at the top right corner of the platform for quick access to all resources.
- Live & On-Demand Training: Learn at your own pace or join interactive sessions with our experts.
- Support Ticket Submission: Reach out for personalized help with your account or platform issues.
- Chat & Email Support: Speak with our virtual assistant or email us directly.
- Knowledge Center: Find tutorials, videos, and FAQs to guide you every step of the way.
Support Options
We offer several channels to ensure you receive the support you need:
Chat with Support
Access our in-app chat bot in the menu bar in the top right corner of the screen, look for the chat message icon, for real-time assistance from our virtual assistant.
Submit a Support Ticket
Need technical help or want to report an issue? To submit a support ticket directly click here.
After opening a support ticket, the Seamless.AI team will reach out with 24-48 hours to email provided or associated with your account.
Email Support
- General Support: help@success.seamless.ai
- Billing Questions: accounts@billing.seamless.ai
Phone Support
Call us at: +1 (614) 665-0450
Phone support is available Monday–Friday, 9am–5pm EST.
Education & Training Resources
Your success is our priority! That’s why we provide several educational tools to help you learn and grow with Seamless.AI.
Knowledge Center
Search for step-by-step articles, how-to videos, and feature tutorials inside the Knowledge Center or by clicking the Get Help icon in-app.
Live Webinars
Join live, expert-led sessions with other users to learn the ins and outs of Seamless.AI.
- Click Join Live Training in the platform to sign up for an upcoming session that fits your schedule.
On-Demand Training
Learn at your own pace with detailed courses inside the Seamless.AI Academy, covering:
- Getting started with Seamless.AI
- Using premium features
- CRM integrations and best practices
To access these, go to the Seamless.AI Academy tab on the left navigation bar or the On-Demand Training tab at the top of your screen.
